Skip to content
Legal

Privacy Policy

Last Modified: 10/28/2026

Introduction

G2M Ventures LLC (“Company,” “we,” or “us”) is the data controller responsible for your personal data and values your privacy, committing to protect it in accordance with this policy. This privacy policy explains:

  • The types of information we may collect, or that you may provide, when you purchase, download, install, register with, access, or use the iReside mobile application (the “App”).
  • Our practices for collecting, using, storing, protecting, and sharing that information.
  • Your rights and choices, including the additional rights you hold if you are in the European Economic Area (EEA), the United Kingdom, or Switzerland.

This policy applies solely to data collected through the App, our website (www.ireside.ai), and electronic communications related to the App.

It does not apply to:

  • Information collected offline or through other websites or applications owned by the Company.
  • Information you provide to, or that is collected by, third parties.

Other apps or websites (including those you may reach via links in the App) may have their own privacy policies. We encourage you to review those before sharing information.

By downloading, registering with, or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App. This policy may be updated periodically, and continued use of the App after changes indicates acceptance of the revised terms.

Children Under 13

The App is not designed for children under 13 years of age. We do not knowingly collect personal information from anyone under 13. If we discover that we have received such information without parental consent, we will delete it. If you believe we may have collected information from a child under 13, please contact us at support@ireside.ai.

Information We Collect

When you register or use the App, you may provide information such as:

  • Name, address, email, phone number, or other identifiers.
  • Account registration details and subscription information.
  • Records of correspondence if you contact us.
  • Survey responses used for research.
  • Transaction details, including financial information when required.
  • Location and residency-related data needed for the App’s functionality, including days of presence, residences, visa and travel records, and documents you choose to attach to them. The document files themselves stay on your device unless you turn on Document Backup (see Document Backup below).

Automatically Collected Information

When using the App, we may automatically collect:

  • Usage details: interactions with the App, logs, and communication data.
  • Device details: mobile device ID, IP address, operating system, and network information.
  • Location data: real-time geographic location through your device’s location services, where you have granted permission.

If you do not wish to share location data, you may disable location services in your device settings, but this will limit or disable certain features.

Third-Party Data Collection

Certain third parties (e.g., analytics providers, device manufacturers, and service providers) may use tracking technologies when you interact with the App or our website. These parties may gather information about you or your device over time to provide analytics and help us improve performance. On our website, analytics and similar technologies run only with your consent, which you can manage at any time through the consent banner. If you accept, the Meta Pixel (from Meta Platforms, Inc. and Meta Platforms Ireland Limited) loads on our website so we can measure which of our ads lead people to the site and to the App Store. It sets a cookie (_fbp) and receives the pages you view and when you tap an App Store download link. We do not send Meta your name, email address or phone number. If you reject, or make no choice, the Meta Pixel does not load.

On iOS, Apple sends aggregate, identifier-free install-measurement reports (SKAdNetwork and AdAttributionKit postbacks) to the ad network and a copy to our attribution provider, Singular, regardless of your in-app ad measurement choice; these reports are produced by Apple, contain no device, advertising or account identifier, and cannot be tied to you.

We do not sell your personal data or location data to third parties.

We do not control these third-party technologies. If you have questions or concerns about how your data is handled by third parties, you should contact them directly.

How We Use Your Information

We may use your information to:

  • Provide and maintain the App’s services.
  • Manage your account, subscriptions, and billing.
  • Notify you of updates, changes, or new features.
  • Enforce our contractual rights and obligations.
  • Personalize your user experience and deliver relevant content.
  • Support research, analytics, and improvements to the App.

We may also contact you about products or services offered by us. You may opt out of such communications at any time (see Your Choices below).

Lawful Basis for Processing (GDPR Article 6)

Where the EU or UK General Data Protection Regulation applies, we process your personal data on the following legal bases:

  • Performance of a contract (Art. 6(1)(b)): account data, location and residency records, files you choose to import with Travel Data Import, subscription and billing data — this processing is what the App is for.
  • Legitimate interests (Art. 6(1)(f)): service security, fraud prevention, strictly necessary diagnostics (sync-health, missing-day recovery and error reports; you can object — see Diagnostic Telemetry), balanced against your rights and expectations.
  • Consent (Art. 6(1)(a)): analytics and similar tracking technologies on our website, ad measurement and product analytics in the App, Document Backup, and marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
  • Legal obligation (Art. 6(1)(c)): where we must retain or disclose data to comply with applicable law.

Disclosure of Your Information

We may share your information:

  • With subsidiaries, affiliates, and service providers who support our operations under confidentiality agreements.
  • With a buyer or successor in the event of a merger, acquisition, or asset transfer.
  • To comply with laws, court orders, or regulatory obligations.
  • To enforce our agreements and protect the rights, property, or safety of the Company, users, or others.

International Transfers

We are a United States company, and the App’s data is processed in the United States. In particular, analytics data is processed on PostHog’s US Cloud, and Document Backup copies are stored in the United States with Supabase. Where personal data of individuals in the EEA, UK, or Switzerland is transferred to the United States, we rely on appropriate safeguards, including the European Commission’s Standard Contractual Clauses (and their UK and Swiss equivalents) entered into with our processors.

Diagnostic Telemetry

To keep location tracking reliable and the service secure, the App and our servers process strictly necessary diagnostics — such as tracking-health and sync-health signals, checks that recover missing days, and crash and error reports. They do not use advertising identifiers and are not shared with ad partners. We rely on our legitimate interests (Art. 6(1)(f)) for this. In the EEA, the UK and Switzerland these diagnostics have no consent switch, because the service cannot work reliably without them, and you have the right to object (Art. 21) by contacting us at support@ireside.ai. Product analytics — usage analytics we use to improve the App, including server-side events about how the App is used — is separate: in the EEA, the UK and Switzerland it stays off until you turn on Product analytics in Settings → Privacy, and elsewhere the Product analytics switch at the bottom of the App’s Privacy page turns it off (together with the sync-health diagnostics). Objecting to or turning off any of these does not affect the App’s core features.

Crash and error reports, which are processed by Sentry, carry a pseudonymous account identifier: a one-way hash of your account id, never your email, name or IP address. If you turn off analytics or diagnostics in the app’s privacy settings, or (in the EEA, the UK and Switzerland) until you accept on our consent prompt, crash reports leave the identifier off. Crash reports are not erased when you delete your account; they expire on Sentry’s retention schedule.

Document Backup

Document Backup is optional and is off unless you turn it on. Documents you add to the App, such as passport, visa and travel-document scans, are stored on your device. If you turn on Document Backup, the App also keeps copies of those files in your iReside account, stored in the United States with our storage provider, Supabase. Our servers read backed-up files to check them when they're uploaded and to deliver them to your devices or to an accountant you share them with. Document details such as names and dates sync with your account whether or not Document Backup is on. If you share a document with an accountant you've linked, they can view and download that document. You choose which documents, and you can stop sharing at any time.

You can turn Document Backup off at any time in the App's Privacy settings. When you do, we delete the backed-up copies from our servers after at least 7 days; turning it back on during that period cancels the deletion. The files on your device are not affected. Deleting your account also deletes your backed-up files. If your subscription lapses, your backed-up files are not deleted: you can still download or delete them, but you can't add or change backed-up files until you resubscribe. They stay until you delete them or delete your account.

Travel Data Import

Travel Data Import is a paid feature that lets you add past trips from a file. When you choose a file or photo to import, such as a PDF, a spreadsheet, a calendar file, pasted text or a photo of a booking, the App sends it to our servers, and our servers send it to Anthropic, the AI service provider that reads it on our behalf to list the trips it contains. You check, edit or remove each trip, and nothing is added to your records until you save. We do not keep the file you import. The list of trips found in it is kept for up to 7 days, linked to your account, so that importing the same file again does not repeat the work. Only the trips you save become part of your travel records.

Your Choices

You have options regarding the information we collect and how it’s used:

  • Location data: You may disable location services in your device settings, though some features will not work.
  • Analytics and ad measurement: In the App, the controls are at the bottom of the Privacy Policy screen — Product analytics covers first-party usage data, and Ad measurement & attribution covers letting our ad partners confirm an install came from their ad. You can change either at any time. On the website, use the consent banner; you can reopen it at any time with “Cookie settings” in the footer of any page. Choosing Reject, or changing your choice to Reject later, stops the Meta Pixel and deletes its cookie. In the EEA, the UK and Switzerland, Product analytics and ad measurement both stay off until you turn them on in Settings → Privacy, and the App does not ask you for that consent. Separately, on iPhone and iPad the App shows Apple’s App Tracking Transparency prompt when you first tap Get Started or Log in; your answer decides whether the advertising identifier is available, it does not by itself turn on Product analytics or ad measurement, and while either switch is off nothing is shared with our ad partners. Strictly necessary diagnostics (see Diagnostic Telemetry) continue, and you can object to them by contacting support@ireside.ai.
  • Document Backup: Off unless you turn it on. You can turn it on or off at any time in the App's Privacy settings; turning it off deletes the backed-up copies from our servers after at least 7 days.
  • Promotional communications: You may opt out of marketing emails by contacting us at support@ireside.ai.

Your European Rights

If you are in the EEA, the UK, or Switzerland, you have the right to:

  • Access your personal data (Art. 15) and receive a copy of it.
  • Rectify inaccurate or incomplete data (Art. 16).
  • Erase your data (Art. 17) — you can delete your account and its data directly in the App, or request it without the App on our Delete Your Account page.
  • Restrict processing (Art. 18) and object to processing based on legitimate interests (Art. 21).
  • Data portability (Art. 20): receive the data you provided in a structured, commonly used, machine-readable format.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with your local supervisory authority if you believe our processing infringes data protection law.

To exercise any of these rights, contact us at support@ireside.ai. We will respond within one month as required by law.

Accessing and Updating Information

You can access and update your personal information in your account settings. You may also email support@ireside.ai to request access, corrections, or deletion of your information. Please note that deleting your information may also result in the deletion of your account.

California Privacy Rights

California residents may request details about the disclosure of their information to third parties for marketing purposes under California Civil Code §1798.83. To make such a request, please contact us at: support@ireside.ai

Data Security

We use security measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. This includes storing data on secure servers and encrypting sensitive transactions with SSL technology.

However, no system can be guaranteed 100% secure. You are responsible for maintaining the confidentiality of your account credentials. Transmission of data via the internet is at your own risk.

Changes to This Policy

We may revise this Privacy Policy from time to time. If significant changes are made, we will notify you via the App or on our website (www.ireside.ai). Please review this policy periodically to stay informed.

Contact Information

G2M Ventures LLC is the data controller for the personal data described in this policy. If you have questions about this Privacy Policy or our practices, or wish to exercise any of your rights, please contact us at: support@ireside.ai